Privacy Policy
Sea Leggs Coastal Tours, LLC Privacy Policy
Effective Date: October 23, 2025
Sea Leggs Coastal Tours, LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide when booking tours, visiting our website, or interacting with our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and emergency contact details.
- Booking Details: Tour dates, number of participants, special requests, and payment information.
- Device & Usage Information: IP address, browser type, operating system, and website usage data through cookies or analytics.
- Communications: Any messages, emails, or phone calls you send to us.
- Optional Information: Photos, feedback, and other information you voluntarily provide.
We collect this information to ensure safety, process payments, manage reservations, comply with laws, and improve our services.
2. How We Use Your Information
We use the information collected to:
- Process and confirm tour bookings and payments
- Provide customer service and respond to inquiries promptly
- Communicate important updates, changes, safety notices, or promotions
- Comply with local, state, and federal laws, including maritime safety and recordkeeping requirements
- Improve our website, tours, and overall guest experience
- Prevent fraud, unauthorized transactions, and illegal activities
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information with:
- Service Providers: Payment processors, booking platforms, IT service providers, and marketing tools to facilitate our services
- Legal Authorities: When required by law, court order, or to protect our rights, property, or safety
- Emergency Situations: To ensure the safety and welfare of guests or staff
We take steps to ensure that any third-party service providers are compliant with privacy and security standards.
4. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve website performance, analyze trends, and enhance user experience. This includes collecting information about how visitors use our site. You may manage your browser settings to refuse cookies; however, some features may not function properly.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. After that, data is securely deleted or anonymized.
6. Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Restrict or object to processing of your information
- Withdraw consent where consent was the basis for processing
To exercise these rights, contact us at [email protected]. We may require verification of your identity before processing requests to ensure security.
7. Security
We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Secure servers and encrypted communications (SSL/TLS)
- Access controls limiting who can view sensitive data
- Employee training on privacy and data protection
While we take all reasonable steps, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to read their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. Parents or guardians should supervise their children’s use of our services.
10. Legal Protection & Liability
By providing your information, you acknowledge that Sea Leggs Coastal Tours, LLC, its owners, employees, and affiliates are not liable for any unauthorized access, data breach, or other incident beyond our reasonable control. We are not responsible for any indirect, incidental, or consequential damages arising from use or misuse of our website or services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date revised. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Sea Leggs Coastal Tours, LLC
Email: [email protected]
Phone: 941-376-0849
Happy Cruisers
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